NoosaCare is an association incorporated under the Associations Incorporation Act 1981 and subject to the provisions of the Aged Care Act 1997.

NoosaCare provides high quality and safe care and services appropriate to residents’ needs and in line with relevant government- mandated Aged Care Quality Standards.  NoosaCare maintains a charitable status through the Australian Charities and Not-for-profits Commission (ACNC).

Under the NoosaCare Constitution, the general control and oversight of the administration of NoosaCare rests with a Board of Directors consisting of between 8 and 12 members. The current Board has 9 members elected at the Annual General Meeting of the NoosaCare Association. The Board has responsibility for the overall direction, effectiveness, supervision and accountability of NoosaCare and is guided in this function by the NoosaCare Constitution, Board Charter and Strategic Plan. The Board plays a pivotal role in strategic planning, organisational governance, clinical governance, financial and compliance monitoring, asset development and risk management.

The Board is particularly committed to understanding resident care and lifestyle needs and to ensuring the highest quality care and services are delivered to residents. Directors attend monthly resident meetings at both Kabara and Carramar to hear first-hand about the expectations and experiences of residents.

NoosaCare Board Directors are volunteers who bring a range of skills and experience from a variety of sectors, including accounting and finance, engineering, law, human resources, clinical practice and government relations. At least one of the Directors is a family member of a resident, further enhancing the insight of the Board into resident experience. The Board undertakes an annual review of member core skills and competencies and also conducts an annual review of performance. Board performance is evaluated every 3-5 years by an external expert.

The Board holds 11 meetings per year, while the Risk and Audit Committee of the Board meets on a quarterly basis. The President and Vice-President of the Board meet regularly with the Chief Executive Officer (CEO). The behaviour and approach of Board members is governed by a number of policies and practices, including a Code of Conduct, Confidentiality Policy and Conflict of Interest Policy.