NoosaCare continues to have no confirmed cases of COVID-19.

We want to thank you for your support as we continue to monitor the COVID-19 situation to ensure we put our resident’s, volunteers and staff health and safety at the forefront of all our decisions.

In line with the earlier press conference, Greater Melbourne will be declared a COVID-19 Hotspot.  This will come into effect from 1am, Saturday 13 February 2021 and will apply retrospectively to anyone who has been in Greater Melbourne since 9 February 2021.

For residential aged care facilities (RACFs) this means:

  • Anyone who has been in Greater Melbourne since 9 February 2021 will not be allowed to enter an RACF in Queensland, unless 14 days have passed since they were in Greater Melbourne or they have been granted an exemption for an end-of-life visit.
  • In line with previous measures, anyone who was in Greater Melbourne between 29 January 2021 and 8 February 2021 will only be allowed to enter an RACF if they have obtained a negative COVID-19 test in Queensland and are:
    • an employee, contractor, or student of the facility
    • providing goods or services necessary for the facility’s operation
    • providing health, medical, personal care or pharmaceutical or pathology services to a resident
    • required for emergency management, law enforcement or to comply with a power or function of a government agency or entity
    • a prospective resident or a support person of a prospective resident
    • maintaining continuity of care for a resident that can’t be delivered by non-contact means – with permission of the facility’s operator
    • attending for an end of life visit.

 Aged Care Direction (No. 22) has been in effect from 22 January 2021 and stipulates that…

A person must not enter, or remain on, the premises of a residential aged care facility in the State of Queensland if:

during the 14 days immediately preceding the entry, the person who is an international arrival arrived in Australia from a place outside Australia; or

during the 14 days immediately preceding the entry, or since the start date identified for the COVID-19 hotspot, whichever is shorter, the person has been in a place which at the time of entry is a COVID-19 hotspot; or

during the 14 days immediately preceding the entry, the person had known contact with a person who has a confirmed case of COVID-19; or

the person has a temperature equal to or higher than 37.5 degrees or symptoms consistent with COVID-19; or

the person has been tested for COVID-19 and has not yet received the results of that test.

Western Australia

46 local government areas of Western Australia have been deemed a hotspot. To view these areas go to:

In order to enter an aged care facility, 14 days must have passed preceding the entry, or since the start date identified for the COVID-19 hotspot, whichever is shorter.


A Public Health Alert has been released following a new case in Victoria.

If you have been in Greater Melbourne since January 29 and arrived into Queensland you should get tested – even if you do not have symptoms – and isolate until you receive a result.

As a precaution, the Qld Government has restricted visitors to aged care facilities.

You can find the Victoria venues of concern here:

To keep up to date with the most current COVID-19 information go to:

NoosaCare visiting protocols:

  • Visit a resident in the resident’s room, outdoors or a specified area in the aged care facility.
  • Avoid communal spaces.
  • Wash your hands before entering and leaving the facility.
  • Stay 1.5 metres away from residents where possible.
  • Stay away when unwell.

NoosaCare are also asking that you continue to call and inform us of outings so that we can ensure the resident is ready at the designated time.

Visitors, staff or volunteers at the facility should not visit anyone who:

  • Is unwell.
  • Has returned from overseas in the last 14 days.
  • Has had contact with a person with COVID-19 in the last 14 days.
  • Has travelled to a COVID-19 hotspot in the last 14 days.
  • Has COVID-19 symptoms of fever (37.5 degrees or more), cough,
  • shortness of breath, sore throat, loss of smell or taste, runny nose,
  • diarrhoea, nausea, vomiting or fatigue.

In line with this, visitors will be able to move about the facility through the gardens and outdoor seating areas but we ask that you refrain from entering communal areas such as the dining rooms & areas and community centre.

Please Note:

  • Visiting hours will be from 8:30am – 4:30pm Monday to Sunday.
  • Any number of visitors may attend, subject to the facilities normal visiting rules.
  • If you would like to book an outing or have any questions, please contact us on 07 5449 8799 and select option 5.

Megan D’Elton

Chief Executive Officer