COVID-19 Update

In response to the prevention guidelines to Aged Care providers issued by the Minister for Aged Care and Senior Australians, NoosaCare is taking further steps to prevent COVID-19 from presenting within our community.

Whilst we have no suspected or confirmed cases of COVID-19 our priority is to protect our residents and staff and implement safeguards now to slow the spread of the virus. In line with the advice we are constantly receiving, NoosaCare is still limiting access to both Carramar and Kabara and will remain closed unless you have a scheduled visit with one of our residents.

  • Essential services including Allied Health will continue i.e. physiotherapy; all others will cease.
  • Residents inside our facility will be allowed to enjoy their living environment without being restricted or isolated to their rooms.
  • Social leave will still be granted but residents who leave will asked to self-isolate on return to the facility.
  • All external appointments will be asked to cancel unless they are completely essential for health and gauged by the Clinical Care Coordinators in order to ensure resident safety.

We are still accepting admissions during business hours for compassionate emergency reasons but residents who are admitted will be self-isolated for two weeks.

We will now be allowing visitors 7 days a week, however all visits MUST be scheduled prior to arriving at the facility. Scheduled visits for all visitors to both Carramar and Kabara sites, will be monitored and involve infection control measures.  You will be given instructions by a staff member at our front entrance in which we are asking that you follow carefully.

Please DO NOT enter our facility if you:

  • have returned from overseas in the last 14 days
  • had contact with a person with COVID-19 in the last 14 days
  • visited a COVID-19 hotspot in the last 14 days
  • have a fever (37.5 degrees or more)
  • have a cough, runny nose, sore throat or breathing difficulties
  • after 1 May 2020, have not had the 2020 flu vaccination (unless it is unavailable to you, for example, you are allergic to the vaccine)
  • are under 16 years of age, unless you’re visiting a resident to provide end of life support.

This is a major health emergency and this decision is based in line with Public Health Advice and ensuring the safety of all residents within our facility.

Since implementing these additional restrictions we:

  • Have held activities for our residents, including live music by one of our employees;
  • Supplied free coffee to residents and staff.
  • Set up video calls for communication between residents and their families;
  • Rostered 4 additional cleaners per day;
  • Rostered 1 additional kitchen staff per day;
  • Hired additional Clinical Care staff;
  • Continued to restrict staff movement between both sites;
  • Ramped up recruitment for Registered Nurses; and
  • Implemented additional training for staff on COVID-19 and infection control.
  • We have seen no symptoms of COVID-19 within our NoosaCare community;

For resources and more information around COVID-19 and the current situation, we recommend visiting the Department of health website

Should you have any concerns, please do not hesitate to contact us by phone: Carramar- 5449 8799 or Kabara-5447 7355  email:

Megan D’Elton
Chief Executive Officer